While collaboration apps like Microsoft Teams have been a dream for hybrid and remote work environments, research shows using built-in eDiscovery tools with varying capabilities exposes an organization to uncaptured data, systematic blind spots, and ultimately the charge of spoliation.

In this report, Osterman Research assesses these challenges and provides actionable insights.

The white paper highlights:

 The extent to which organizations are adopting new tools for collaboration

  How accessing data in these tools has become a common occurrence

  The gaps in native eDiscovery capabilities offered by Microsoft

  How third-party eDiscovery and information governance solutions can fill these gaps

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Onna eDiscovery for Microsoft Teams


Accessing, collecting, and exporting data from Microsoft Teams (and all of your other apps) shouldn't require juggling multiple eDiscovery solutions, spending thousands of dollars, or waiting weeks for results. Onna eDiscovery enables the rapid identification, defensible collection, preservation, and search of data from Microsoft and other popular cloud applications in one centralized platform. 

With our Microsoft Teams connector, you can extend collections across the entire scope of Microsoft Teams instant messaging, including one-to-one chats, group chats, and channel messages, along with any shared attachments, reactions, and emojis. This includes messages from custodians who have been inactive in a Teams chat or channel. With an intuitive self-service experience, Onna requires minimal training — reducing the load on IT teams, speeding up early case assessment, and driving down review costs.

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